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About PULSEDBOX...
4.8/5
3107 verified reviews
“One of the most powerful kits on the market!”
“A kit that offers everything!”
"A big thank you to Reddit for highlighting the excellence of our kits! Your recognition touches us and motivates us to continue offering the best. 🌟"
FAQ
We'll answer all your questions, but here are the most common ones.
1. How can I track my order?
To track your order, click on the following link: Order Tracking. Enter your order number, as well as the email or phone number used during the purchase (for France, replace the initial 0 in your number with +33). If you have any questions, please do not hesitate to contact us.
2. What if my delivery address is incorrect?
If you have provided an incorrect shipping address, please notify us promptly. We may adjust the address if the package has not yet been shipped. If the package is already in transit, it will be returned to our warehouse before being reshipped to the correct address, which may cause additional delays.
3. How do I initiate a return and get a refund?
To initiate the return process and obtain a refund:
- Contact us to confirm your wish to return the product.
- Prepare the package in its original packaging.
- We will provide you with the return address
4. What should I do if I don't receive a confirmation email after placing my order?
If you have not received a confirmation email, please check your spam folder. If you cannot find the email, please provide us with the following information: first and last name, email address used for the order, phone number, and order number (if available). We will check the status of your order and send you the necessary information via email or SMS.
